GDPR policy and cookies

PRIVACY POLICY AND COOKIES

04/09/2019 version

 

1 / PRIVACY POLICY

 

RESPECT FOR YOUR PRIVACY AND YOUR PERSONAL DATA

 "Personal data recorded in our professional relations is treated internally within our company, in accordance with the Computer science and freedom Act (Informatique et Liberté) of January 6, 1978 amended in 2018. You can exercise your rights to access, correct, erase or conserve information about you; and for legitimate reasons, your rights to limit or oppose actions. For this, speak to your dedicated contact or our data protection delegate (demande.rgpd@lemaitre-securite.com). »

Lemaitre Securite is committed to ensuring that your privacy is protected. In order to bring us into compliance with the new European Regulations (RGPD), we have reviewed the user path and thus targeted every action you take that involves your personal data.

In this sense, we have reviewed the management of our forms in order to collect only the information that will be necessary to process your application.

THE SERVICE Lemaitre Securite

The service is provided by Lemaitre Securite SAS, 17 rue de Bitschhoffen, La Walck 67350 VAL DE MODER, registered at the RCS Strasbourg under the number 558 500 203 ("Lemaitre Securite" or "we/our").

Lemaitre Sécurité's website is a showcase and e-commerce site that sells work shoes, safety shoes, gloves and Personal Protective Equipment (E.P.I.) accessories.

Our website is accessible via the address www.lemaitre-securite.com

DATA COLLECTED AND THEIR FINALITY 

Lemaitre Securite is responsible for the processing of your personal data that is collected when you use our website. This means that Lemaitre Securite is responsible for their collection, safety and use. At the time of your registration as a User, you consent to these mentions and guarantee the accuracy of all the data you provide us.

PERSONAL CHARACTER DATA

The term "Personal data" covers any information relating to an identified or identifiable individual such as your name, address, phone number or email address.

Personal data can also cover information that identifies you, directly or indirectly, including reference to an identification number such as an IP address.

WHAT INFORMATION IS PROCESSED BY LEMAITRE SECURITE?

Lemaitre Securite collects and uses different data sets to provide you with its services and to improve your experience on its website. This data may or may not be personal.

Registration data:

When you register online to access the services and create a user account, you provide the following information about your own Personal Data ("Registration Data"):

  • First and last name, email address, password, date of birth (optional), gender (optional) SIRET number (company registration number), VAT number (optional), newsletter registration (optional)


Lemaitre Securite will collect, process and use Registration Data to provide services to each User for the use of their account. In case you choose to subscribe to the newsletter, Lemaitre Securite will use your email address to provide you with the latest news, offers and deals.

Order data:

In case you want to place an order on our website, you must have a user account. In addition to Registration Data, we ask for more personal data:

  • Company, delivery address, billing address, postcode, city, country, phone

Lemaitre Securite will collect and use Order Data to process your order, i.e., be able to provide you with an invoice, deliver your order or contact you about your order.

Payment Data:

In addition to registration and Order Data, you must also provide the following payment details for the validation of your order:

  • Your credit card details

Through its payment service providers such as Monetico, Lemaitre Securite will collect, process and use Payment Data to verify the validity of your payment and thus be able to confirm your order.

Payment data will be processed and stored by our provider in accordance with the strictest security rules applicable in the e-commerce sector. In particular, the operation will be carried out by a secure and encrypted process according to the state of the art.

Public data:

For the purpose of using the Services, Lemaitre Securite will display some of your Personal Data that you decide to make public on the website, especially when you comment on one of our products to share your experience with other users of our website:

  • Name, review, message

Lemaitre Securite will collect, process and use Public Data to provide feedback and reviews on each listing to share user experiences on the products they have purchased.

HOW LONG IS YOUR PERSONAL DATA SAFEGUARDED?

We only keep your personal data for the period necessary to execute our Services and the duration of your membership.

We archive the personal data of accounts closed according to the rules applicable to the protection of your data only in order to comply with the law, prevent fraud, recover payments, settle disputes, resolve technical problems, participate in investigations, apply our General Sales Terms and take any other action authorized by law.

DOES LEMAITRE SECURITE SHARE DATA WITH THIRD PARTIES?

We do not sell personal data to third parties.

We may transfer personal data to our contract service providers. Before doing so, we take steps to ensure that your personal data is treated with adequate protection as required by specific data protection laws and Lemaitre Securite’s internal policies.

We share personal data, including on-demand services and actions and on behalf of Lemaitre Securite, such as managing the accounting part of your order, transmitting your information from delivery to our logistics provider or outsource certain actions related to Customer Relationship and Claims Management.

In addition, Lemaitre Securite seeks assurances from its service providers acting as data processors under the GDPR (General Data Protection Regulation) on their compliance with the rules set out in the GDPR.

YOUR RIGHTS

As a user, you can exercise the following rights attached to your personal data:

  • Right of access
  • Right to rectification
  • Right of removal (right to be forgotten)
  • Right to limit actions
  • Right to data conservancy
  • Right of opposition

 

To exercise any of these rights, you can write to demande.rgpd@lemaitre-securite.com. We will respond as soon as possible.

You can also file a complaint with the Commission Nationale Informatique et Libertés (CNIL).

SECURITY

WHAT ARE THE SECURITY MEASURES USED TO PROTECT THE COLLECTED DATA?

We use effective technical and organizational measures to protect Services and other systems from loss, destruction, access, change or distribution of your data by unauthorized persons and do so according to the current state of the art.

Access to your Lemaitre Securite account is only possible after entering your personal password directly via the automatic login. You should always keep your access information confidential with you, especially if you share the use of your computer and/or device with others.

CHANGE IN PRIVACY POLICY?

Lemaitre Securite reserves the right to amend this Personal Data Protection Policy at any time, taking into account existing data protection provisions. In the event of a change, you will be informed on the website or by email and you will have the right to object by writing to demande.rgpd@lemaitre-securite.com.

CONTACT US

For any questions regarding personal data you can contact us at the following contact details:

LEMAITRE SECURITE - 17 rue de Bitschhoffen - La Walck - 67350 VAL DE MODER or by customer.service@lemaitre-securite.com

 

 

 

2 / COOKIES

 

USE OF COOKIES

We are fully aware of the importance of respecting your privacy, which is why Lemaitre Securite is actively implementing data protection rules. Our main objective is to allow you to have the most enjoyable and secure online experience possible, as defined in the General Sales Terms of Lemaitre Securite.

WHY AND HOW DOES LEAMITRE SECURITE USE COOKIES?

In order to provide you with a simple and feature-rich service, Lemaitre Securite uses cookies and other tracking tools. Indeed, some of them are even essential to the proper functioning of our services.

Cookies are text files that memorize a visitor's information for re-use during future visits to our website. They usually contain the name of the server that placed the cookie, an identifier in the form of a unique number, possibly an expiration date.

Cookies allow you to enjoy more smooth navigation and avoid the inconvenience of repeatedly entering your data during your visits. Besides, they help us to determine which sections and articles are particularly popular with you visitors and to record your preferences. Simply put, they allow us to tailor our services to your needs.

HOW YOU CAN PERSONALLY MANAGE THE COOKIES?

You can change your settings at any time by following the methods hereafter:

You can control and remove cookies through your web browser settings. Depending on which one you use, the methods used may differ. We've hence listed a set of links that let you know more about how cookies are set up according to the browser you're using:

However, restricting certain cookies can have negative consequences for the quality and operation of the site.

WHAT COOKIES DOES LEMAITRE SECURITE USE?

MANAGEMENT AND PRACTICAL USE OF COOKIES

This type of cookie is essential to the operation of our services. Therefore they are automatically activated and cannot be deleted or deactivated. They allow:

  • Save the information used for navigation
  • memorize identifiers
  • secure online payment

PERFORMANCE COOKIES

Performance cookies allow us to collect statistical data on visitors' use of the site. So they are used to:

  • Provide statistics on how the site is used (number of visitors, page views, time spent...)
  • Measuring the effectiveness of certain marketing content or actions
  • Test different features.

TARGET COOKIES

We may also be able to use target cookies via certain tools:

  • « Google Adwords Conversion », « Google Dynamic remarketing », « « Google Double Click », « Google Double click Ad Exchange-Buyer » exploited by Google.

These are prospecting and re-targeting pixel advertising services that indicate whether users have performed specific actions on the site after clicking on, or having seen a product. These cookies can link an action made on our website to a user.

By accepting these cookies, you accept the processing of your personal data by them. You can object by using the links below: